PROMOTION T&C'S

Below outlines the terms & conditions of current promotions available at Lacey Lane. If you have any questions in regards to any promotion please email hello@laceylane.com.au.

FREE SHIPPING ON ORDERS OVER $150

Lacey Lane offers free standard shipping on all orders over the value of AUD$150 made in one single transaction. Free shipping will automatically be applied at checkout when your cart value equals or exceeds AUD$150. The Free Shipping Promotion is valid for all Australian orders and International orders. Offer is subject to change at any time.

Please note if you wish to return/credit any products purchased using the promotion and it brings the value of your original order below AUD$150 a shipping charge of AUD$10 will be deducted from your refund/credit.

SALE ITEMS
No returns on sale items. All sale purchases are final. If a product is deemed faulty by Lacey Lane after purchase, customer service may offer a store credit or refund at their discretion. There are no exchanges for sale items.

PICK UP SERVICE 
Lacey Lane offers a pick up service for customers who live locally to the Lacey Lane Warehouse. To receive free shipping a discount code must be entered at checkout. The discount code is 'PICKUP'. Once the code is entered into the discount box the shipping cost will be deducted from your carts total. Pick up times at the warehouse vary. Please refer to the email you receive in regards to your pick up order. Pick up orders MUST be collected within 3 business days. If you do not collect your order within this time frame, Lacey Lane will contact you in regards to organising postage costs at the buyer's expense. 

PLEASE NOTE: If you wish to change to pick up after shipping has been paid for, Lacey Lane reserves the right to not offer a refund for shipping cost. Lacey Lane will issue a free shipping code for the customer to use the next time they purchase items from Lacey Lane.

Pick Up Address: 
1/555 Gympie Road
Lawnton QLD 
Australia 4501.

As our system only supports ONE discount code per transaction, the PICK UP promotional code cannot be used in conjunction with any other offer and cannot be redeemed on any previously paid orders. Offer is subject to change at any time.

CART LIMITS 
From time to time on exclusive styles Lacey Lane will limit quantities to make it fair for all our customers. This can vary but is usually between one and two per customer. Details will be stated within the description on the product. If Lacey Lane finds multiple orders are placed and the limit is exceeded we may contact you in regards to cancelling one or more of your orders.

LANER LOYALTY CLUB DISCOUNTS
All loyalty discounts and gifts are a ONE TIME offer and are not be used in conjunction with any other offer, are not returnable, cannot be exchanged and cannot be redeemed for cash. Any points used on purchases are non returnable. If any orders are returned or refunded any points used will not be reassigned to your account. Example: Customer purchases Fern dress ($54.95 with $30 loyalty discount) then decides for a change of mind return. The customer will ONLY be refunded the out of pocket expense ($24.95) and the points/ loyalty discount will be forfeited. Loyalty discounts cannot be combined with any other discount code.

Loyalty gifts will be rotated often and changed frequently. All loyalty gifts are non refundable/ non exchangeable/ non redeemable for cash. All loyalty mystery boxes are non refundable/ non exchangeable/ not redeemable for cash. A minimum cart total of $50.00 must apply before using a $10 or $30 loyalty discount code. If claiming the loyalty mystery box, postage costs of $10.00 must be paid via invoice.

If you refer a friend who successfully checks out with Lacey Lane you will be entitled to 1000 points. If your friend cancels or returns their order within 30 days of purchase, Lacey Lane reserves the right to deduct the 1000 referral point from your account. Lacey Lane reserves the right to change the terms and conditions of the loyalty program at any given time. 

AFTERPAY
Due to the high demand of some of Lacey Lane's products there is the chance that products will oversell if Afterpay is used at checkout. If you are using Afterpay to checkout, please note you may run the risk of your carted items overselling. This is due to Afterpay's payment gateway lagging. Lacey Lane is not responsible for goods overselling for customers who use Afterpay and we may have to refund/ cancel those orders which have oversold. If you wish to cancel or do a change of mind return for your order, please note a fee of 12% will be deducted from your final refund amount to cover Lacey Lane's charge to Afterpay.  

GIFT CARDS
Gift cards have one (1 years) expiry from the date they are purchased. Lacey Lane reserves the right to not honour a gift card if it is out of the expiry date. Gift cards are not redeemable for cash.

MYSTERY BOX
At Lacey Lane we offer a fabulous mystery box which is choose your size and you will receive a surprise. Lacey lane does not offer a refund/ store credit/ change of mind for mystery box purchases. All mystery box sales are final. 

PRE-ORDER
When ordering a pre-order product, Lacey Lane gives a 6 - 8 week time frame for pre-order products to be dispatched. If you place your order with express shipping, this does not ensure your order will be dispatched prior to other orders. 

DISCOUNT CODES
Discount codes must be placed in the discount box at checkout. Discount codes can not be used to purchase gift cards. They cannot be combined. Please note if you purchase something of lesser value than the value of the discount code the remaining amount will be forfeited and cannot be refunded, exchanged, credited or applied to another order and is not redeemable for cash. Current promotions and/or discount codes cannot be used on previously paid purchases. Only one discount code can be used per transaction. Discount codes can not be used in conjunction with any other offer. 

WEBSITE USE
All images are copyright to Lacey Lane. All Lacey Lane images, garments and accessories are not to be used in any promotional or marketing material for business purposes unless credit is given and it is clearly stated that the products which are being used were purchased from Lacey Lane.

Please note Lacey Lane reserves the right to change the terms and conditions of any promo etc. at their discretion.

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