Terms & Conditions

Terms & Conditions: All images are copyright to Lacey Lane. All Lacey Lane images, garments and accessories are not to be used in any promotional or marketing material for business purposes unless credit is given and it is clearly stated that the products which are being used were purchased from Lacey Lane. Please note Lacey Lane reserves the right to change the terms and conditions of any promo etc. at their discretion. 

EOFY Sale:  Sale starts at 10:00am AEST Wednesday 27th June 2018 and will end 11:59pm AEST 30th June 2018. Up to 50% off storewide. Discount is based upon cart total before shipping costs:
Spend $500 to receive 50% off
Spend $200 to receive 40% off
Spend $100 to receive 30% off
Spend $60 to receive 20% off
Discounts will automatically be added to cart upon reaching the required cart value. If the discount is removed or deleted from the discount box the discount will be removed from your cart. Not in conjunction with any other offer. No returns on sale items. All sale purchases are final. In order to get the required discount sale must be made in one single transaction. Lacey Lane cannot combine orders. If product is deemed faulty by Lacey Lane after purchase, customer service may offer a store credit or refund at their discretion. There is no exchanges for sale items.
If the discount is not applied and you finalise your checkout Lacey Lane reserves the right to not issue a partial refund but to cancel your order allowing you to replace it but please note your items will not be secured and you run the risk of items selling out. If there are any technical issues or the code is removed from your cart please add the appropriate code below before checkout to ensure you redeem your discount:
If you cart reaches a minimum of $500 use code EOFY50 to receive 50% off
If you cart reaches a minimum of $200 use code EOFY40 to receive 40% off
If your cart reaches a minimum of $100 use code EOFY30 to receive 30% off
If your cart reached a minimum of $60 use code EOFY20 to receive 20% off
While stock lasts. Please note Lacey Lane reserves the right to change the terms and conditions of any promo etc. at their discretion.

Free Shipping Terms and Conditions: Free shipping on orders over $150 applies when the total cart value is over $150 after discounts. Lacey Lane reserves the right to end free shipping before the finish date at any given time. All free shipping is by STANDARD post and NOT express. Lacey Lane ships via Australia Post for Australian orders and Canadian orders. All other international parcels are sent via DHL mail service. PLEASE NOTE: If you return a product to Lacey Lane and the total of the order falls under the $150 you will be deducted the shipping cost of $10 off your refund/ store credit. 

Terms and Conditions for Lacey Lane Dash and Grab (In-store Only):


  1. You pick your size and tell us your chosen size
  2. You will have 30 seconds on the clock starting at the front door to grab as much as stock as you can in your sizes
  3. Once the 30 seconds is over we will process your order for free as long as it falls with in the terms and conditions ( YOU CAN ONLY GET YOUR SELECTED SIZE FOR FREE)

By accepting a raffle ticket to go in the draw for the Dash and Grab you are here by giving consent to be filmed on a social media live feed.


Items must be off the rack and in the possession of the player before the 30 seconds is up to ensure the items total as free

If you bring any product to the counter that are not in your selected size you are not eligible to keep this product

No product can be grabbed after the 30 seconds

New collection product will be scattered through out the store for the purpose of this game

Winner must agree to being filmed on a Facebook live feed 

Only 1 winner will be chosen

Lacey Lane reserves the right to alter terms and conditions at any time

All product must be in your hands at the end of the 30 seconds to be eligible to keep (not in a trolley, bag etc.)

Limited Releases: From time to time on exclusive styles we limit quantities to make it fair for all our amazing customers. This can vary but usually between one and two per customer. Details will be stated within the description on the product. 

Internet Content: At Lacey Lane we do our very best, we cannot promise that the colours shown on the Lacey Lane website, exactly reproduce the colours of our products. This may depend on the colour reproduction on your computer or mobile device.

Shipping: Customers outside Australia may also be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.

Lacey Lane does NOT cover the cost of custom fees/ import duties into ANY country. 

Unfortunately Lacey Lane does NOT accept American Express (AMEX) 

Discount Codes: Discount codes must be placed in the discount box at checkout, not the Gift card box. Discount codes can not be used to purchase gift cards. Only one discount code can be used per transaction per day, not in conjunction with any other offer. Loyalty Reward discount codes can be used one time only. Please note if you purchase something of lesser value than the value of the discount code the remaining amount will not be available to use after the initial purchase. Loyalty Reward discount codes cannot be used in conjunction with any other offer.

Pre-order terms and conditions: If you purchase existing stock on the website with your pre-order items, your item/(s) will be sent when your pre-order item arrives. If you wish to recevie your item before, Lacey Lane will invoice you a $10 shipping charge to send out the product from your pre-order order. 

Gift cards: Gift cards have one (1 years) expiry from the date they are purchased. Lacey Lane reserves the right to not honour a gift card if it is out of the expiry date. Gift cards are not redeemable for cash or cash refund.

Promotional in store and online terms and conditions: Current T&C’s: Discount offer- Available online or in-store. Valid for 4 weeks from date stamped on card. One time use only. To use online, the discount code must be applied at checkout. To use in-store, this card must be presented upon purchase. Applies to full priced items only. Not valid for gift vouchers. Not redeemable for cash. Cannot be used in conjunction with any other offer. Terms and conditions are subject to change at the discretion of Lacey Lane.

Mystery Boxes and Accessory Mystery Boxes: Unfortunately there are no returns on Accessory Mystery Boxes. No exchanges or refunds. Please choose carefully when choosing the size of your Mystery Box. New customer mystery boxes are for first time customers only. No discounts can be used for new customer mystery boxes. A limit of one per customer applies to new customer boxes. Lacey Lane reserves the right to refund and or cancel any order at their discretion without warning. 

Afterpay "turn off" terms and conditions: Due to high demand of this collection there is the chance that products will oversell if Afterpay is used at checkout. If you are using Afterpay to checkout, please note you may run the risk of your carted items overselling! Unfortunately due to lagging in the Afterpay payment gateway window, products you may have purchased may have oversold in the checkout stage. Lacey Lane is not responsible for goods overselling for customers who use Afterpay and will refund customers who have had products oversell in their order. 

SALE ITEMS: No returns on sale items. All sale purchases are final. If product is deemed faulty by Lacey Lane after purchase, customer service may offer a store credit or refund at their discretion. There is no exchanges for sale items. 


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