Terms & Conditions
All images are copyright to Lacey Lane. All Lacey Lane images, garments and accessories are not to be used in any promotional or marketing material for business purposes unless credit is given and it is clearly stated that the products which are being used were purchased from Lacey Lane.
From time to time on exclusive styles we limit quantities to make it fair for all our amazing customers. This can vary but usually between one and two per customer. Details will be stated within the description on the product.
At Lacey Lane we do our very best, we cannot promise that the colours shown on the Lacey Lane website, exactly reproduce the colours of our products. This may depend on the colour reproduction on your computer or mobile device.
Customers outside Australia may also be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.
Lacey Lane does NOT cover the cost of custom fees/ import duties into ANY country.
Unfortunately Lacey Lane does NOT accept American Express (AMEX)
Discount codes must be placed in the discount box at checkout, not the Giftcard box. Discount codes can not be used to purchase gift cards. Only one discount code can be used per transaction not in conjunction with any other offer. Loyalty Reward discount codes can be used one time only. Please note if you purchase something of lesser value than the value of the discount code the remaining amount will not be available to use after the initial purchase. Loyalty Reward discount codes cannot be used in conjunction with any other offer.
Promotional in store and online terms and conditions: Current T&C’s: Discount offer- Available online or in-store. Valid for 4 weeks from date stamped on card. One time use only. To use online, the discount code must be applied at checkout. To use in-store, this card must be presented upon purchase. Applies to full priced items only. Not valid for gift vouchers. Not redeemable for cash. Cannot be used in conjunction with any other offer. Terms and conditions are subject to change at the discretion of Lacey Lane.
RAOK terms and conditions: The random act of kindness product is strictly one per order. The product will be shipped to the specified shipping address supplied by the customer at check out. No returns, refunds or credits on RAOK products. No pick up options for RAOK products. Offer runs while stock lasts. Not to be used in conjunction with any other offer. Other products placed with the RAOK product will be shipped together to the supplied address. We recommend purchasing the RAOK product separately to save any confusion. Offer is subject to change at any time. When purchasing the RAOK product you agree to the terms and conditions stated here.
Mystery Boxes and Accesorry Mystery Boxes: Unfortuantely there are no returns on Accessory Mystery Boxes. No exchanges or refunds. Please choose carefully when choosing the size of your Mystery Box. New customer mystery boxes are for first time customers only. No discounts can be used for new customer mystery boxes. A limit of one per customer applies to new customer boxes. Lacey Lane reserves the right to refund and or cancel any order at their discretion without warning.
Facebook "Tag a Bestie Comp" T&C's: The winner, who is the original poster on the Facebook Competition Post, will pick an outfit to the value of $100 AUD and Lacey Lane will send the winner two of the same outfit for both the winner and the friend they tagged on the Facebook competition post. The outfit must be chosen from www.laceylane.com.au and is subject to stock availability. Sizes can vary. The total value of the winning prize including both outfits will be up to $200 AUD. The winner must contact Lacey Lane via Facebook stating the outfit they would like and the sizes for both themselves and their friend. There are no returns, exchanges or refunds offered on the goods provided. This promotion is not redeemable for cash. If the total value of the outfit does not reach the $100 limit per outfit there will be no store credit or refunds issued on the outstanding amount. All items will be shipped to the winners address and it is the winner's responsibility to pass on the goods to their winning friend. Lacey Lane takes no responsibility for goods not passed on or lost in transit. All correspondence in regards to the promotion must take place with the original winner of the competition and not the friend that is tagged. The promotion is not in conjunction with any other offer. Winning products are valued at the full RRP price. Terms and Conditions are subject to change at any time. You can tag as many friends as you would like in the comments.
Free Shipping On Orders Over $150
Free STANDARD shipping on orders over $150 AUD. Your cart value needs to total $150 or more not including shipping and after any discounts are applied. Carriers for standard shipping will be determined by location. Returns that bring the total order value under the free shipping thresh hold will no longer qualify for the free shipping promotion and will have the original shipping price deducted from their refund amount.
IN-STORE NORTH LAKES EXCLUSIVE for Eleanor blouse and Lola puckers: To claim this exclusive in-store offer, 1 x Eleanor blouse & 1 x Lola puckers must be purchased in the one transaction to claim the $10 belt offer. One belt per transaction/ per combo. This offer is not valid with any other purchase. Lacey Lane reserve the right to end this offer at any time as per their discretion. This offer is not valid online at this point in time. Please note: If you decide to return this combo, a deduction of $4.95 will be taken off the refund to cover the cost of the full price of the belt as the offer will have been voided.
No returns on sale items. All sale purchases are final. If product is deemed faulty by Lacey Lane after purchase, customer service may off a store credit or refund at their discretion. There is no exchanges for sale items.